Last updated: August 2026
Privacy Policy
How Widemedia Group AI Ltda. collects, uses and protects personal data on the tria platform.
01 — Controller
The controller is Widemedia Group AI Ltda., a company registered under Brazilian law, headquartered in São Paulo, Brazil. Contact: [email protected].
02 — Data We Collect
- 01Account data — name, work email, organisation, role and authentication credentials.
- 02Client content — briefs, brand guidelines, assets, campaign data and any material you upload.
- 03Usage data — pages visited, actions taken, agent runs triggered, approximate device and browser information.
- 04Technical data — IP address, session identifiers and security logs.
03 — How We Use It
- 01To provide the platform, run agents and produce the deliverables you request.
- 02To authenticate users, enforce permissions and maintain the audit trail.
- 03To secure the service, detect abuse and investigate incidents.
- 04To communicate about your account, service changes and support requests.
We do not sell personal data, and we do not use client content to train third-party foundation models.
04 — Legal Bases
We process personal data on the basis of contract performance (providing the platform), legitimate interest (security, service improvement), legal obligation (accounting and compliance) and consent, where consent is required — for example, non-essential cookies.
05 — Sharing
We share data with infrastructure and AI model providers strictly as processors, under contract, to operate the service. We may disclose data where required by law or to protect our rights. We do not share client content with other clients.
06 — Retention
Account and campaign data is retained for the life of the account. On termination, client content is deleted or returned within 90 days, except where retention is required by law. Security and audit logs are retained for up to 24 months.
07 — Your Rights
Subject to applicable law — including Brazil’s LGPD and, where relevant, the GDPR — you may request access, correction, deletion, portability, restriction of processing, and information about sharing. You may also withdraw consent at any time. Requests: [email protected].
08 — International Transfers
Infrastructure and model providers may process data outside Brazil. Where that occurs, transfers are covered by contractual safeguards appropriate to the destination jurisdiction.
09 — Changes
We will publish any change to this policy on this page and update the date above. Material changes will be notified to account administrators.
